Overview
What is Kapture CRM?
Kapture is a business automation CRM that helps users manage sales and customer service in a single platform. With a mobile first focus, Kapture lets users manage a business on any device, anywhere, supporting Marketing, Sales, Operations and customer service…
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Pricing
Entry-level set up fee?
- $50 per userRequired
For the latest information on pricing, visithttps://www.kapturecrm.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Kapture CRM for Large Businesses & Enterprises
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Product Details
- About
- Competitors
- Tech Details
What is Kapture CRM?
Kapture is a business automation CRM that helps users manage sales and customer service in a single platform. With a mobile first focus, Kapture lets users manage a business on any device, anywhere, supporting Marketing, Sales, Operations and customer service all in a single platform.
The vendor says that Kapture Sales CRM brings unparalleled efficiencies to the business, and an API ecosystem to ensure users are able to integrate systems easily.
While Kapture works across all industries and segments, there are customized modules for FMCG, Healthcare, Internet Companies, Education, Real Estate and more. The vendor boasts a fast growing customer base with more than 500 businesses including BigBasket, Quikr, Manipal Hospitals, Apollo Hospitals, WildCraft, Century,WeWork, Google, Treebo and others.
The vendor says that Kapture Sales CRM brings unparalleled efficiencies to the business, and an API ecosystem to ensure users are able to integrate systems easily.
While Kapture works across all industries and segments, there are customized modules for FMCG, Healthcare, Internet Companies, Education, Real Estate and more. The vendor boasts a fast growing customer base with more than 500 businesses including BigBasket, Quikr, Manipal Hospitals, Apollo Hospitals, WildCraft, Century,WeWork, Google, Treebo and others.
Kapture CRM Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Contract management
- Supported: Quote & order management
- Supported: Interaction tracking
- Supported: Channel / partner relationship management
Customer Service & Support Features
- Supported: Case management
- Supported: Call center management
- Supported: Help desk management
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Billing and invoicing management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Custom objects
- Supported: Scripting environment
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Social CRM Features
- Supported: Social data
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
- Supported: Compensation management
Platform Features
- Supported: Mobile access
Kapture CRM Video
Find out how Kapture's omnichannel CRM can streamline your customer support processes & bring down operational costs. Add delight to your support with Kapture.
KAPTURE is a Mobile-first platform with an amazingly user-friendly interface, reducing hardware costs by 80%. When al...
Show More Kapture CRM Competitors
- Zoho CRM
- Zendesk Suite
- Salesforce
Kapture CRM Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android |
Supported Countries | India, US, UK |
Supported Languages | English |